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GKValeCameras believes in helping its customers as far as possible, and has therefore a liberal refund policy. Under this policy:

Refund Policy:

If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. To request a refund, simply contact us with your purchase details within thirty(30) days from the date of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are being processed within  a period of 21 days.

Product Replacement Guarantee

When you buy our products your purchase is covered by our under "30 Days Replacement Guarantee".. Inform us of any defects, damages or any other problems within 30 days from the date of delivery, and we will provide a brand new replacement to you at no extra cost or hidden cost. 

In order to get a replacement of defective item

  • Contact us at orders@gkvalecameras.com or Call us on : (080) 41200404 / 41200303 between 10am to 6pm, within 30 days from the date of delivery.
  • The defective product or part will be recalled and we ship replacement immediately for defective product.
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